Shopify BFCM Email Breakdown

Every Send We're Running This Year

  • WED, NOV 11
  • 11:00 am ET / 9:00 am MT
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Chris Lang

Chris Lang

Story x Strategy

$50M+ in revenue from brands I've built
  • Fresh Chile is one of them, and I still write some of its emails
  • I run MOVE, an email and retention agency for Shopify brands
  • Ben and I are rebuilding Fresh Chile's email program on Omnisend
Ben Fitterman

Ben Fitterman

Head of Retention

$100M+ generated for clients through retention
7 years in email for Shopify and DTC brands
  • 4 years at larger email agencies, 3 running his own studio
  • Ben and I are rebuilding Fresh Chile's email program on Omnisend

Ben and I are breaking down every BFCM email we're sending this year.

Every send, every segment and every flow on our Black Friday and Cyber Monday calendar, walked through live on Wednesday, November 11. One free session with MOVE and Omnisend.

Why it matters

Last BFCM, most brands blasted their whole list and hoped.

I've done it too. I once sent an email to 150,000 Fresh Chile customers with a product in the bundle that was out of stock.

Black Friday makes every mistake bigger, because every send is bigger.

What we'll cover

  1. The send calendar

    Every email from the week before Black Friday through Cyber Monday, and when each one goes out.

  2. Flows on and off

    The flows we're turning on for BFCM, and the ones we're leaving alone.

  3. Offers

    How we build offers that create urgency without teaching customers to wait for a discount.

  4. Segmentation

    How we split the list so a big send doesn't wreck deliverability.

  5. Live Q&A

    Bring your questions. We'll answer them live.

Why segmentation matters

$0.25 per recipient

$774 from one text we sent to 3,038 past buyers on October 4

$0.04 per recipient

$1,900 from one send to 48,000 people

16x the audience, but only 2.5x the money. Per person, the smaller list earned 6x more.

What happens when you take the 48,000 people and segment them properly? That $1,900 could have been $12,200.

That's what we're covering for this BFCM.

Free and live

It's free. Bring your questions and we'll answer them live.

Can't make it? Register anyway. Everyone who registers gets the replay.

  • WED, NOV 11
  • 11:00 am ET / 9:00 am MT
Save Your Seat